How to remove system tool fake antivirus program

This Microsoft Knowledge Base article will be updated with information for each release so that the number of the relevant article remains the same. The name of the file will be changed to reflect the tool version. The following table lists the malicious software that the tool can remove.

The tool can also remove any known variants at the time of release. The table also lists the version of the tool that first included detection and removal for the malicious software family. We maximize customer protection by regularly reviewing and prioritizing our signatures. We add or remove detections as the threat landscape evolves. Note: It is recommended to have an up to date next-gen antimalware product installed for continuous protection. The specific information that is sent to Microsoft consists of the following items:.

An indicator that notes whether the tool is being run by Microsoft Update, Windows Update, Automatic Updates, the Download Center, or from the website. A cryptographic one-way hash MD5 of the path and file name of each malicious software file that is removed from the computer.

If apparently malicious software is found on the computer, the tool prompts you to send information to Microsoft beyond what is listed here. You are prompted in each of these instances, and this information is sent only with your consent. The additional information includes the following:.

You can disable the reporting feature. For information about how to disable the reporting component and how to prevent this tool from sending information to Microsoft, see Deploy Windows Malicious Software Removal Tool in an enterprise environment. An infection was found but was not removed. Note This result is displayed if suspicious files were found on the computer. To help remove these files, you should use an up-to-date antivirus product.

An infection was found and was partially removed. Note To complete this removal, you should use an up-to-date antivirus product. A3: Yes. Per the terms of this tool's license terms, the tool can be redistributed. However, make sure that you are redistributing the latest version of the tool. A4: If you are a Windows 7 user, use Microsoft Update or the Microsoft Update Automatic Updates functionality to test whether you are using the latest version of the tool. Or, use the Windows Update Automatic Updates functionality to test whether you are using the latest version of the tool.

Additionally, you can visit the Microsoft Download Center. Also, if the tool is more than 60 days out of date, the tool reminds you to look for a new version of the tool. A5: No. The Microsoft Knowledge Base article number for the tool will remain as for future versions of the tool. The file name of the tool when it is downloaded from the Microsoft Download Center will change with each release to reflect the month and the year when that version of the tool was released.

A6: Currently, no. Malicious software that is targeted in the tool is based on metrics that track the prevalence and damage of malicious software. A7: Yes. By checking a registry key, you can determine whether the tool has been run on a computer and which version was the latest version that was used. If you have already run the current version of the tool from Windows Update, Microsoft Update, Automatic Updates, or from either of the other two release mechanisms, it will not be reoffered on Windows Update or Automatic Updates.

For Automatic Updates, the first time that you run the tool, you must be logged on as a member of the Administrators group to accept the license terms. A9: The tool is offered to all supported Windows and Windows Server versions that are listed in the "Summary" section if the following conditions are true:. A Yes. Even if there are no new security bulletins for a particular month, the Malicious Software Removal Tool will be rereleased with detection and removal support for the latest prevalent malicious software.

A When you are first offered the Malicious Software Removal Tool from Microsoft Update, Windows Update, or Automatic Updates, you can decline downloading and running the tool by declining the license terms. This action can apply to only the current version of the tool or to both the current version of the tool and any future versions, depending on the options that you choose. If you have already accepted the license terms and prefer not to install the tool through Windows Update, clear the checkbox that corresponds to the tool in the Windows Update UI.

A If it is downloaded from Microsoft Update or from Windows Update, the tool runs only one time each month. A No. Unlike most previous cleaner tools that were produced by Microsoft, the MSRT has no security update prerequisites.

However, we strongly recommend that you install all critical updates before you use the tool, to help prevent reinfection by malicious software that takes advantage of security vulnerabilities. You can use the microsoft. A In some cases, when specific viruses are found on a system, the cleaner tool tries to repair infected Windows system files. Although this action removes the malicious software from these files, it may also trigger the Windows File Protection feature. If you see the Windows File Protection window, we strongly recommend that you follow the directions and insert your Microsoft Windows CD.

This will restore the cleaned files to their original, pre-infection state. A The tool does use a file that is named Mrtstub.

If you verify that the file is signed by Microsoft, the file is a legitimate component of the tool. Double-click the Mrt. Windows More The MSRT differs from an antivirus product in three important ways: The tool removes malicious software from an already-infected computer. Malicious software family Tool version date and number Caspetlod July V 5.

A April V 5. A October 5. ARXep June 5. ARXbxep June 5. A March 4. AT November 3. AU August 3. C August 3. B August 3. A August 3. B August 1. A August 1. MC August A 1. MB August A 1. MA August A 1. A August A 1.

O August A 1. E August A 1. D August A 1. C August A 1. B August A 1. A1: Yes. Q4: How do I know that I'm using the latest version of the tool? Q5: Will the Microsoft Knowledge Base article number of the tool change with each new version? Q6: Is there any way I can request that new malicious software be targeted in the tool? Q7: Can I determine whether the tool has been run on a computer?

A8: Several scenarios may prevent you from seeing the tool on Microsoft Update, Windows Update, or Automatic Updates: If you have already run the current version of the tool from Windows Update, Microsoft Update, Automatic Updates, or from either of the other two release mechanisms, it will not be reoffered on Windows Update or Automatic Updates. A9: The tool is offered to all supported Windows and Windows Server versions that are listed in the "Summary" section if the following conditions are true: The users are running the latest version of Windows Update or Windows Update Automatic Updates.

The users have not already run the current version of the tool. Q When I look in the log file, it tells me that errors were found during the scan. How do I resolve the errors? Q Will you rerelease the tool even if there are no new security bulletins for a particular month? Can I rerun the tool? Q Does running this tool require any security updates to be installed on the computer? Is it compatible with MBSA? A Yes, the tool is available in 24 languages.

Q I found the Mrtstub. Is the Mrtstub. Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Click on the ellipsis This tiny pop up keeps coming up. Its a scam if it was real I'd be able to find it in my computer. Any help would be great I'm at a total loss?

Thanks David. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Sumit Independent Advisor Independent Advisor. The "sponsor" at the bottom indicates it is an adware.

Disclaimer: This is a non-Microsoft website which would provide accurate and safe information. There is no need to buy paid products to fix your computers as they do more harm than good sometimes. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Sumit Independent Advisor 's post on June 27, Hi Samit Thanks for trying but the answer you gave is for an android phone.

I have a surface pro running windows I have been searching and tried 2 malware scans but they found nothing. Got a new popup today same company. Any further advice would be good if you can think of something.

Thank David. Thanks and apologies David. Looks like I need to see more closely. Let us go step by step. In reply to Sumit Independent Advisor 's post on June 28, Hello Sumit Thanks for replying I run that program last night then did not have any more popups.

Been using the comp for the last couple of hours and all is going good so far. So thanks very much for your advice. Awesome, thank you for letting us know! In reply to Sumit Independent Advisor 's post on June 30, G'day Sumit All been good until few days ago and its come back. I've run that program a few times but has not removed the virus.

Wondering if you have any other suggestions. Thanks in advance. In reply to Lobby's post on July 18, Cheers Kerrie.