Tu darmstadt dect software

Scientific software. Office software. Product For employees For students Antivirus Sophos free of charge free of charge Office packages OnlyOffice free of charge opens in new tab free of charge opens in new tab Microsoft Office free of charge from The university joined a new campus contract for Microsoft products in May For employees, however, the provision is currently still delayed due to data protection and organizational clarifications.

Details can be found here. For staff, remaining Microsoft products can be purchased under the Select Plus framework contract for research and teaching. Free available software. Copyright and Licence Agreements.

Students' version. Licence pool. A description of the systematics of the authorisation groups can be found in the service description. I can' t get a connection to the file service share, network drive.

If the user is a student, the period is approximately 90 days. In the case of users without a quota, the corresponding account will be deleted after they leave their studies or their guest status has expired, and the assigned authorisations will be withdrawn immediately. In the case of external users, the HRZ reserves the right to delete access after a longer period of non-use from 6 months.

An account created by an external person is valid without restrictions with the corresponding password. If the user has not logged in for 6 months, it will be deleted from the system. Can Hessenbox accounts also be created for functional addresses? Several people have access to functional addresses, so that several people would have access to the same Hessenbox account. This would make it impossible to differentiate in the logging of actions and it would no longer be possible to see who has made changes.

Functional addresses are therefore not permitted. I want to restructure my data local? How can I move large amounts of data within a Hessenbox account to another folder? With large amounts of data, synchronization problems may occur if the client loses the connection to the server in between.

This may cause data or content to be lost from files. Additionally it is useful to deactivate the synchronisation during the copying process or to close the client in order to start the synchronisation only after the successful local copying.

No, the synchronised files can be of any size as long as the allocated storage space is sufficient. The Hessenbox takes up many times more storage space locally than the actual file size. This is because the Hessenbox Client stores the version history and thus consumes more storage space as the number of file versions increases. Solution : The number of saved versions can be set for both the local file system and the online backup.

Go to the Hessenbox application and open one of its directories. This is the number of versions that are stored locally. The historical versions remain on the server. You can find instructions here. The permissions can only be assigned to folders, a subfolder or file-related permission is not possible. In order to share individual files with different persons, a separate folder must be created for each person or authorisation group.

Symptom : Although the first login to the Hessenbox-DA worked, the login attempt now shows that the password is incorrect, both in the web portal and in the desktop client.

After changing from student status to staff status, my storage space does not change. As an employee you have more storage capacity available in the Hessenbox.

However, this is not automatically allocated to you when you change your status. Sympto m: A folder in the Hessenbox is to be excluded from synchronisation.

If it is interpreted incorrectly it may lead to data loss. A folder is not synchronised although it is visible on the Hessenbox web interface. Symptom : A folder you have been invited for can be seen via the Hessenbox web interface, but the synchronisation of the folder with the Hessenbox client does not work, even if the client has been uninstalled and reinstalled.

How can the storage capacity in the Hessenbox have been exceeded even though I have deleted enough files? This enables you to restore files after they have been mistakenly deleted.

Solution : The number of saved versions can be reduced. After saving the new number of versions, also check that the recycle bin does not contain too much data. Uploading or creating a file does not work, but no error message appears. Invitation for read permission of other users to their folders works. For reading shared folders of other Hessenbox accounts, no separate storage space is required; to create files yourself, you must activate storage space for your Hessenbox-DA account.

Symptom : No files can be opened in the Hessenbox Android App. Solution : The memory access must be set enabled manually in the Android App settings. Invitations to folders are no longer accepted automatically, they must be actively accepted by the invited person.

As soon as this person has accepted the invitation, you will also receive an e-mail informing you that your invitation has been accepted. I use Hessenbox and would like to use another PowerFolder-based cloud storage at the same time.

Is that possible? The simultaneous use of several PowerFolder based clients on one device is not simple. The client software, no matter with which branding, always uses the same configuration files as the original software without further configuration. When installing a new client, the data of the other, already installed client will be overwritten.

This results in a mess. For advanced users there is the possibility to start multiple instances via command line parameters. If the Hessenbox DA Client is already installed and the LRZ Client is to be added, the link properties in the start menu have to be added at the end in the link properties at the target:. We lend the transponders for one semester only and ask you to return them to the HRZ-Service afterwards. There you can have the electronic keys extended for another semester or borrow the transponder permanently for a deposit of 50 Euros.

If the batteries of your transponder become weaker over time, you can have them replaced free of charge and at any time by the HRZ-Service. This depends on the lecture hall for which you are planning an event. We have compiled a detailed answer to this question under the link events. In which rooms is MuFu and in which MuCo standard used and how is it operated? See the manuals opens in new tab. These halls are not always identically equipped — microphones are not always available there.

Here you can find more information about the equipment variants. How does the transmission of audio and PC signals between lecture halls work?

Further information on the transmission between selected lecture halls can be found here. I have a laptop, but it does not have a VGA socket.

How can I still give a lecture in the lecture halls? The problem is easily circumvented. Usually, your laptop manufacturer offers a suitable adapter. If no manufacturer-specific models are available, we can recommend the following products:.

The interface to the media technology is the VGA socket on the connection panel in the hall. Although the installed technology is generally monitored permanently online, not all parts of the systems can be monitored in detail. TU Darmstadt does not have staff to supervise the lecture halls, so there are no regular function checks on site!

VGA cables are unfortunately wearing parts, they are broken after some time. VGA cables are also so mobile that they are often unintentionally packed by teachers and perhaps intentionally by others.

Since mmAG can never ensure that a functioning VGA cable is actually present in the room, it is more useful to bring this cable into the room with the mobile device.

Conclusion: It is a small additional effort for teachers to bring their own VGA cable, but this small additional effort ensures that teachers can use the robust technology in the TU Darmstadt lecture halls easily and reliably over the long term. It is almost never possible to operate a Smartboard in conjunction with a MuFu variant, since a projection solution for a seminar room always tries to produce the largest possible image, positioned as high up on the projection surface as possible.

With an interactive whiteboard, however, the entire screen surface must be accessible by hand, even if the person operating the whiteboard is not 2m tall. Interactive whiteboards are usually operated with a special projector with a very short focal length. The beamer is typically mounted on a boom of less than 1m length, directly above the smartboard.

Ideally, the Smartboard, boom and thus also the beamer are height-adjustable as one unit like a blackboard. Interactive whiteboards only work in conjunction with a computer and laptop connected to the whiteboard. This is operated by the user. It would not make sense to use a centrally operated beamer control on a decentrally operated computer.

The lecture halls of the TU Darmstadt cannot be serviced daily for logistical reasons. Therefore, it is unfortunately necessary that the lecturers themselves are responsible for the replacement of the foil rolls for lecture purposes.

Usually the rolls of foil are deposited with the janitors and can also be received there. Alternatively, it is also possible to obtain new rolls of film from the HRZ Service. Planning is still the HRZ's responsibility, whether it involves new appointments or conversions.

You can contact us at the e-mail address netzbetrieb hrz… to arrange an appointment on site. The costs of setting up the network are financed about half centrally and half decentrally. At present, the switch is also financed centrally as part of the initial equipment. If the institute operates the network on its own, the switch is handed over to the institute and must be inventoried there.

Each institutes network has exactly one defined transfer point to the university network. This was defined as the end of the FO path at the institute distributor. The HRZ must therefore ensure the functionality at this point. The institute is responsible for the operation after this FO connection. Via this interface the institute is provided with its IP subnetwork area.

The institute network can be operated as a service by the HRZ. Alternatively, the network can be operated by the institute on its own responsibility. In this case the interface is the FO cable to the building network. What conditions must be met in order to have the network operated by the HRZ? Most importantly, there must be adequate cabling.

Please contact netzbetrieb hrz… directly in this case. If an institute commissions the HRZ to operate the network, the HRZ takes over the maintenance and troubleshooting of the institute network up to the data socket in the institute. For this purpose, the active device switch is included in the network management of the HRZ and monitored for operational status and security.

This model also allows further configurations like different or distributed networks VLANs. The institute is given read-only access to the port configuration and traffic accounting via a web account. The software of the switches is kept up to date in consultation with the institute, and defective devices switches at the institute are replaced within one working day.

The HRZ ensures the operation of the network up to the data socket on the workstation computer. If an institution operates the network on its own, the HRZ must be given two contact persons who can be contacted in the event of operational disruptions or security breaches. These contact persons are the domain agents and can register, deregister and re-register computers in the assigned address area.

Do we get support from the HRZ when we have problems in the self-operated network? The transfer point is clearly defined in the self-operated network by means of a transfer point at a floor distributor specified by the customer. In any case, problems can be reported via the HRZ service by telephone, e-mail or via the web interface to a competent office at the HRZ.

After checking the interface defined for the institute, the client is informed. If the error is on the HRZ side, it will be corrected as soon as possible. If the error is in the institute's network, the HRZ can be commissioned as a service provider for troubleshooting within the scope of its personnel possibilities however, there are no binding response times, as errors in the core network and with contract customers are given higher priority.

In this case, billing is on an hourly basis. The hourly rate was set at 60 euros for internal university customers and 70 euros for external customers.

How does the changeover take place when the institution uses the HRZ service? Does the network have to be operated by the HRZ in order to benefit from other services? No, services from the HRZ can also be used in the self-operated network. In the opposite case, own, already existing services can also be integrated into a network service contract. For example: an institute's own firewall, existing servers or local private networks.

Please contact our mail distribution list netzbetrieb hrz. Instructions for the initial setup of your webmail mailbox can be found here. To do so, go to the tab Student E-Mail Address. The creation of your mailbox now takes about one hour. Then try to log in again. If this does not solve the problem either, please check your registration data again and then contact the HRZ Service.

In the Inbox tab, you can select the mail to be deleted and remove it by clicking Delete. With Show deleted , the deleted mails are shown again. To restore a deleted mail, you can select the mail and remove the Deleted mark by clicking Restore. To delete the deleted mails correctly, click on Delete permanently in the lower right corner. If you have set that deleted mails should be moved to the trash, then you will need extra storage space to delete mails, because the mail is only marked as Deleted in the inbox, but is additionally copied to the trash.

The trash bin also provides additional quota, but this is also limited and therefore filled in at some point. It is indicated that maintenance work must be carried out. What does that mean? What can I do? At the beginning of the month, Webmail may display this message.

The standard task of maintenance work is to delete old file attachments from mails. If you are unsure whether you want to perform this action, click Skip maintenance work.

I've set up a redirect. How can I still send via my e-mail client with the stud address? If you are using Outlook, you need to add a full email account to set up an alternative outgoing mail address.

Instructions can be found here. Now I no longer receive e-mails. What could be the reason for that? If you set up a forwarding to an external address, we cannot guarantee that the forwarded mail will actually reach you. You can find current host lists here. If other fields e. The MAC address is a globally unique number of the network card and is assigned during manufacture. The address is usually represented as 6 two-digit hexadecimal numbers separated by dashes or colons, e. If the MAC address is displayed as , this is not correct!

The serial number may look similar, but usually has nothing to do with the MAC address. The MAC address is the physical address. There you find the MAC address as hardware address. IPv6 addresses can also be registered with the new computer registration tool. A short explanation can be found on the HRZ pages, for further questions please send a short mail to netzbetrieb hrz. Delivery to external e-mail accounts is not possible. Athene card, TU-ID and password must be entered via the display keyboard.

I have forgotten my Athene card, can I still use the scanners? Yes, it is also possible to log in via the on-screen keyboard with TU-ID and password. You can scan when the PC pools are open. The opening hours of the PC pools can be viewed here. We charge 1ct per scanned page to finance equipment and maintenance. The scans are paid via the print credit. Information about the print credit can be found here. The scan service can also be used by 'Freunde der TU'.

Please note the following:. Is a scanner not working or are the scans not of satisfying quality? Please don't hesitate to report problems via our fault report form , so that we can solve the problems as soon as possible. Despite successful login with the TU-ID, all my projects have disappeared. If this address changes, e. In this case, please contact us by email: service hrz. We will link your previous account to your new email address. Note: Please do not create any new projects until then.

Sorry, something went wrong and your project could not be compiled. There are errors in your project, but ShareLaTeX does not display them directly. Instead, the compilation process lead to a timeout 5 minutes. Solution: Do the following to get the exact error messages displayed. Since the update to TexLive the compilation of ShareLaTeX projects does not work correctly when using the siunitx package.

The reason for this is that the new version 3 of the siunitx package is not always compatible with already existing LaTeX projects that are using this package. Solution: The easiest and fastest way is to use the package in an older version. To do this, add the following line of code:. Note: The new TU templates from version 3. Likewise, newly created projects after the end of May I cannot create any more comments in a project.

There is a fixed upper limit of comments in total per project. This applies to both visible and resolved comments. Similar to GoogleDocs or DropBox when sharing a link without a login. Be sure to use the TU email address.. Jabber is set by default to make calls via a Cisco end device. If you want to make calls via your PC, you have to set it up once.

This setting will remain until you change it again. The chat group icon shows unread messages, but the group chats are all being read. When a direct message name is written to a member in a group chat, a standard filter is activated, which displays an unread message for the addressed user. The unread filter messages can be read using the drop-down menu of the group chats. If you join a chat group, you will be informed about new information in the group by sound or visual pop-up messages.

If these messages bother you, you can suppress them. Note: Remember to unmute the setting if you want to receive notification of new messages again. Unmuting the room is done in the same way.

Instruction with pictures opens in new tab. How can I set audio devices speakers, microphone, headphones, etc. For phone calls out of the TU you have to pre-dial a leading 0, from cell phones only if you use the Jabber app.

This way all telephony applications behave correctly. The registration of the Jabber client in the UC portal is tied to the specific end device with which the registration was performed.

This means that in the event of a device change new cell phone, new laptop or similar , you must delete the registration of the old device's Jabber client in the UC portal and re-register the Jabber client of the new device. If your phone is showing a black display and this does not change after rebooting, please contact us. If the handset cord or the handset of your desk telephone is defective, please send us an e-mail to netzbetrieb hrz.

You will then receive the replacement delivered or installed. There are no costs for this service. What types of telephone connections does the university offer? The selection of the telephone systems and terminals used is based on the location of the building. Unfortunately there is no possibility to choose the type of terminal and system.

Do you need a telephone or a new connection with a telephone number for your workplace? Then you are right with us. You will find detailed information on this page. A monthly basic fee is charged for a telephone. In addition, there are also call charges for telephone calls made. Details of these costs can be found in the billing section. Telephone calls within the TU Darmstadt or within the system network therefore also connected facilities in the same number range 16 xxxxx.

You can find details of these costs in the billing section. I'm moving. What do I have to do in order to use the telephone at my new workplace? Note: if a whole group or department is moving, these notifications are sent to us in a bundled form via a relocation coordinator. If the name is changed, we can also apply this to the end device.

Details can be found here. Is it possible to reserve a phone number and what does it cost? The reservation of a phone number costs 1,- Euro per month at the expense of the cost centre. This is due to the fact that for a reserved call number a licence with costs must be held in stock. For international calls, call charges are sometimes much higher. Therefore, the cost center manager has to approve international activations. For further information see also here.

A special authorisation is required for call forwarding to external also known as external call forwarding. Costs may also be incurred in connection with this call forwarding.

Therefore we cannot change this feature to call forwarding. We need a change request signed by the cost center owner or local admin. You can find the form here. For voice recording, both Alcatel and Cisco have an independent mailbox system. The voice mailboxes per terminal device are not available by default, but must be created by the Network Operation group according to your order.

After this initialization you can change the settings for yourself. Costs for mailbox provision and administration are included in the basic fee. Voicemail Alcatel Voicemail Cisco. Alcatel: Your mailbox can be accessed by pressing the key on the phone or by calling Cisco: You can access your mailbox by pressing the key on the phone. This is located on the keypad, the key with the letter symbol. If you forget your personal password for your mailbox, this must be reset by the HRZ technicians.

Please open a ticket for this purpose. Temporary conference — can I get a telephone connection for this purpose? Telephone connections can be provided at many locations for conferences and other events. Interested parties should contact the HRZ via web form or directly via the ticket system or by e-mail service hrz.

Call charges will be invoiced to the organisers. If you wish, you can do this differently for each call. With this procedure you can switch the numerical display on and off. Tip: on Alcatel terminals this function is also offered when starting to dial. Meaning: Situation: second call is activated A call comes in during an ongoing call.

Now the informed subscriber has the possibility to accept the second call. To do so, he or she must end the first call or put it on hold via consultation. The second connection is then established automatically. What does this look like to a caller? Can I switch between the two variants? Dialling — Explanation of block dialling and single dialling for digital terminals. For more information about cookies we use, please refer to our privacy policy. Legal note. More News.

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Read more news. Departments The various scientific disciplines and engineering fields at TU Darmstadt are organized into thirteen departments and five fields of study.