Training for a software or hardware product

I believe the main goal of a product manager is to ship experiences that delight customers and deliver business outcomes. This goal is the same for different product managers regardless of their companies or specialities. Software Product Management is similar to Hardware Product Management in terms of the expected outcome. If need be, the administrator or teacher will be given the option to deactivate the user. Deactivation will disallow the user to logon to the learning portal.

External users will not be allowed to log on to the learning portal. As mentioned above, administrators can modify the profile of any user but teachers will be allowed to modify the profiles of only those users students that belong to his learning course. For instance, TeacherA will not be allowed to modify the profile of a TeacherB user and vice versa. Also teachers and administrators will be able to view the user details.

Short Description Description in Detail matched against the user name. The system should allow the users to search users within existing accounts. If the user name is not known, the system should allow a generic search and list all the users.

There will be a search filter that will let users set their search criteria. A user will be allowed to search for the following types of users. If user is found to be matching, the user will be allowed access to the learning portal. Public users will not have access to any of these special links. A password policy is one in which the system does not allow the user to create a password that is less than 6 characters long and the password should be a mix of alpha numeric characters.

Only characters and numbers will be accepted. If a user with login id XYZ is currently logged on and another user tries to log on with the same userid i. XYZ, the session for the first user should expire and the user will be requested to re-login.

This session will have an idle time out period of 60 minutes. The session time out value will be a configurable parameter. Once the users provide correct secret answer, a system- generated password will be mailed to their mail id. Short Description Description in Detail and set any kind of announcement for trainee. For example, commencement of new classes and courses. Only Administrators can create learning course.

When a learning course is deleted, all the students and teachers will be deleted from the learning course they belong to. The ADDIE model ensures that all training activities are well organized and chunked into distinct phases that prelude or follow each other in a logical sequence.

This approach ensures that all the activities are planned well ahead of time and all stakeholders are aware of what to expect and when. These activities are in turn aligned sequentially with the phases in the SDLC. The ID performs a detailed audience and task analysis through interaction with the proposed users of the system, key client representatives for training, the Business Analyst and technical team.

All development activities for a software application only begin after the sign off of a Training Management Plan. Development of Training materials occur towards the end of the Development phase of the SDLC and continues till UAT, after which minor updates are made to the materials based on the changes in the application. Some clients also show a preference for the Train-the-Trainer TTT trainings after UAT, so that their trainers can coordinate and co-facilitate training delivery to the end-users.

Delivery of user trainings occurs prior to Go-live and complete deployment. For classroom trainings, a training environment is created in the servers and the users learn all about the system through practice and walkthrough.

Feedback forms and online methods are provided for the learners to share their feedback for trainings. To evaluate how much the learners have progressed through the trainings, classroom practice tests and online tests are used. Taking into consideration the varied needs and complexities of software trainings, it is important to have a variety of training materials. While software development is the order of the day, trainings for software applications have gathered momentum.

The trend shows that software application trainings are more in volume for any organization in the training and development space. In a bid to meet the training needs, many clients who require software applications to be developed, request for trainings using rapid development tools.

These tools have gained popularity for their quick and effective method of rendering screenshots of the application into a quick online training. However, very little time is invested in analysis, design or other key aspects of such trainings. After such trainings, the users have found it difficult to use a new system and execute their tasks. A structured training consisting of the following can prevent such ineffective and rushed learning:.

This could even impact the business through critical errors or non-usage of the system. Therefore, it is for trainers to suggest the best practices to the client when they opt for a software application training. As we can see, training and SDLC are by no means exclusive of each other. They complement each other and make each other effective. For a software application to be deployed and used effectively, a well planned and structured training holds the key to easy adaptation by the audience.

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